Tuesday, March 25, 2008

getting BLOGGED down.......

I can't believe it's been almost a week since I posted something fresh on this BLOG. Hey- easier said than done. Last Fall, I had a chance to Blog for the Morning Call Newspaper- I would of got the byline and everything....just like Bill White and Paul Carpenter....you know the guys that have been WRITING for years and years...BUT they have blog chops and a faithful readership...I passed on it. Although it would of been a great way to let a few former radio listeners of mine know that I can read and write.....Topically.....Blogging is an entirely different ballgame. Where do I go ..?..OR GO OFF. I'm still deciding where to take this blog...which started in November of 2007.

There are so many options....and so many are being done already......

The ANGRY BLOG
The FEEL GOOD BLOG
The HELPFUL HINT BLOG- I'm a consultant(so I have to charge for those....hints)
The Marketing Blog -I'm a consultant so I have to ......you get the idea
The POLITICAL VENTING BLOG.......everyone has one
The crass "I can't believe he said that crap" blog.....-half the blogs on the web
The SHOCK BLOG-old news
The Bitter Career Blog.....I like the things I do so..that wouldn't work
THE ENTERTAINMENT BLOG......too many now
The $$$ Blog-have none
The Movie Blog-a million of 'em...plus I have a 3 & a 6 year old......(figure it out)
The Advice Blog-(I sell it ) Free advice is usually worth what you pay for it
MY INNER THOUGHTS BLOG- who cares...1/2 the time I don't listen to me
MY OUTER THOUGHTS Blog- who cares 1/2 the time my 3 & 6 year old...well actually I think
they get me.......mentally...anyway...
The Marriage Blog- are you kidding? - I just got my wife new lightbulbs for the kitchen and fixed
the guest bathroom toilet for Easter- Just in the nick of
time..Easter Dinner was wonderful........the ham was like
BUTTA...is there more? I'm kidding honey !
THE SEX BLOG- There are Governors for that
The Scandel Blog- There are Governors for that
GREAT IDEA BLOG- sorry..I ..uh..call me for a consult.. 610 838-(KENM)5366(consultant-
remember?)
The BOOK BLOG- I'm writing one( I actually share some of those stories when I speak to
audiences on various topics)......eventually there'll be a book at the back
of the room people could buy- but right now...well it's an empty table with..




So you can see my dilemma....

I did just finish reading my 100th book since being fired for the 7th time...just over 18 months ago...but I've also watched my share of TV..that new show Dexter(CBS) from Showtime-It's brilliant: DARK & BLOODY-BUT SO WELL WRITTEN..... I find myself wondering why I'm rooting for a serial killer-IT'S WRONG BUT.......he makes some great points....


Recently I had one of the most frustrating CUSTOMER SERVICE EXPERIENCES EVER....
I have become so disgusted with this company(you would instantly recognize the name) that I am actually building an entire KEYNOTE SPEECH AROUND THEM & WHAT A POOR JOB they did and how they treated me.....the calls (recorded for quality assurance) reached a comical level.....thank goodness I DOCUMENT EVERYTHING for fun and future revenue ASSURANCE.....it all ends up in a speech, in a book? or as some of you may remember-......occasionally on a radio program. So I'm waiting to see how and when that TRUE experience will appear. It would of went over like a lead balloon, had I been blogging for the MORNING CALL.

I've also had plenty of excellent customer service experiences with a companies just as big....so I compare those companies with this FLOP in what will eventually become a punchline somewhere down the line perhaps in one of my Public Speaking Classes( I teach as an adjunct--adjunct sounds like something a Chiropractor snaps from your back)





I have noticed a breakdown(not mine)...a breakdown in customer service training......





Remember when "can I talk to your supervisor" carried some weight?


WHAT IF HE'S AN IDIOT WHO WAS HIRED BY A DING-BAT WHO WORKS FOR A MORON
WHO REPORTS TO CLOWNS?

Do I then go down the chain of command?


OK THEN "PUT THE JANITOR ON THE PHONE"

at least he knows poop when he sees it







hey...I think I might be blogging.......


I'm gonna call Bill White and get me some of those cool Blogsite graphics


Ken Matthews can now be seen & heard on www.ValleySocialTV.com



www.KenMatthews.com

Monday, March 17, 2008

DOWNLOAD OR BUY THE CD ASAP

Did you ever ask someone what kind of music they like and they answer that they like "all kinds"...and maybe you think..WHAT KIND OF ANSWER WAS THAT?...Well if they love music..it's an accurate one....

Here are a few recent picks of mine that fall into the "what I like catagory"

Lenny Kravitz- It is Time For a Love Revolution ( I was just saying that to my wife the other night!)...one of Lenny's BEST !

Jordan Sparks....(I'll admit I checked out the CD because of the Chris Brown NO AIR duet- turns out the entire CD is stronger than I thought....

Buckcherry-15 (what an awesome set of work-out nuggets !- I'm now benching 60 pounds !)


Michael Buble-Call Me Irresponsible- ( If you don't feel the big fun/style/romance vibe that says-"shower, shave and do something already !", then it's time to get your hearing checked)


Janet Jackson's latest isn't too shabby either but she has raised the bar pretty high in the past


Ken Matthews does not use an i-pod while operating a motor vehicle


www.KenMatthews.com

Wednesday, March 12, 2008

PLEASE STOP CALLING THE GOVERNOR SPITZER PROSTITUTION SCANDEL A TRAGEDY !

What did I miss ? How many more people are going to call this "thing" a tragedy? OR ARE PEOPLE JUST USING IT IN THE LITERARY SENSE ?? How is the Governor of NEW YORK spending five grand an hour on a Hoo...I mean prostitute a tragedy? For who - HIS BANK ?

Kids dying in a fire is a tragedy, a family getting killed in a car crash- tragedy, Tornados, floods,9-11
Horrible situations that rip at the very fiber of our souls and hearts and rattle our minds-those are some tragedies....... SO PLEASE....OUT OF RESPECT FOR TRAGEDY--and I do understand it's all relative....but C'mon......

Try these:

The Governor's Prostitute thing was :

SAD
STUPID ?
UNFORTUNATE
DISAPPOINTING
RIDICULOUS
TROUBLING
TYPICAL?
DISGRACEFUL
NOT FISCALLY SOUND
help me out here

BUT NOT TRAGIC

And please don't call him a HERO for resigning !

That would be....AN ABOMINATION


www.KenMatthews.com

Tuesday, March 4, 2008

THANK YOU . THANK YOU. THANK YOU.

BOWL FOR KIDS' SAKE WAS AGAIN A BIG SUCCESS.......THANKS TO THE GREAT SPONSORS, VOLUNTEERS AND OF COURSE ALL THE TEAMS AND THE PEOPLE THAT PLEDGED ON LINE....

2008 BOWL FOR KIDS' SAKE RAISED $ 125,000.00 To benefit Big Brothers Big Sisters of the Lehigh Valley.


This was my first year as chairman of BOWL FOR KIDS' SAKE..and I just want to take time to thank Service Electric TV-2 for many years of outstanding coverage of this event....and of course the owners and staff of Jordan Lanes..who also have been on board long before I became involved. It was truly a pleasure to meet and partner with you all- and spend time with everyone involved.

What made this year extra challenging was the fact that this was not your typical fundrasing year for Big Brothers Big Sisters.......there were funding cutbacks and corporate donation changes that effected not only the $$ amounts but amount of teams bowling as well- AND THE 2008 TEAMS & SPONSORS STILL KICKED BOOTY !


So with that said ,here were the 2008 BOWL FOR KIDS' SAKE TEAMS

MetLife
McKinley Elementary School
KNBT
Saturday Nite Live
Cohen & Feeley-
Iron Pigs Ferrus Chop was there
People First Credit Union
Gross, McGinley, LaBarre & Eaton, LLP
Crayola
First Class Federal Credit Unio
Wendy's
Hairmonize
Easton Area Education Association
the Lucky Strikes- not the smokes
Allentown Beverage
iNetU
Service Electric Cable TV- they covered it LIVE
Philadelphia Force- Babe softball-they don't throw soft
Viamedia
Miss PA- never met her
Remco
Concannon, Miller & Co., P.C.
Team Capital Bank- they laughed at one of my jokes
Glaxo Smith Kline
Lafayette Ambassador Bank
Gebhardt's, Inc- they brought their own trophies
Fonzone & Ashley
M & T Bank
Pirates in Paradise- Johnny Depp did not show
Big Brothers Big Sisters
Veterans of the Vietnam War, Inc. Post PA 75
PPL Corp.
BMC
Greg Harp
Wachovia
Hale Trailor
King Spry
The Hartford
Prudential Patt White Real Estate- the Patt's brought their babies with them
The Morning Call
Bruce Murray
Lehigh Valley Mall
Liberty Property Trust
Bruce Derr CPA
Embassy Bank
SJK Partners
Selective Insurance
Sterner Insurance
Servpro of Western Lehigh County- Ric had 5 strikes in a row !
Sean Pressmann
Scherline & Associates
Charlie Dent's Office- They all actually Bowled-Charlie was dressed for the CF tennis match
Casilio Concrete
Jordan Lanes- They had their own shoes
MG Appearance
Bethlehem Firefighters- be glad they fight fires better than they bowl !
Lehigh Valley Labor Council
Teamsters- several strikes avoided
Arbys
Diageo-sexy pronounciation
Air products-they gave me a t-shirt
MKSD Architects
Maryjean deSandes- CEO of Big Brothers Big Sisters
Security Service Co.
Wheaton Reppert
Whitehall High School National Honor Society- what a nice surprise to see them there



The ABOVE teams MADE IT HAPPEN !

THANKS AGAIN,



Be Well,

Ken

http://www.kenmatthews.com/